How to set repeat reminders

Exigen Reminder can be configured to automatically create repeat reminders for patients who have not made an appointment for a certain period after the initial reminder was sent.

Second reminders are configured via the Configuration window:

  1. Select the Configuration option on the Tools menu.
  2. Set the "Second reminder letter" check box to indicate if you wish to generate second reminder letters.
  3. Set the time period after the initial reminder letter that the second reminder letter should be sent.

Second reminder letters are created automatically and included in the patient letter count on the Reminders form.

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